Claim Crash Replacement

Replacement guidance after a helmet impact or cycling accident.

If the helmet has experienced an impact in an accident, we strongly recommend replacing it immediately, even if there is no visible damage.

We offer a discounted replacement program after accidents with proof required. Eligibility depends on product condition, proof of purchase, and support review.

Email support@linked-safe.com with your order number, photos of the helmet, and a short description of the crash.

Need more help? We’re here for you.

Use Smart Customer Service

Click the smart customer service button to get quick help with products, orders, after-sales support, and common questions.

Smart help is available 24/7.

Get instant help

Get immediate answers from the help center, or contact our team if you still need support.

Available 24/7

Contact support